Our Support team is available by email, live chat, and phone during standard business* hours. Regardless of the severity of the question or issue, our support team is the first point of contact for any client or partner request.


Write an email to our team at [email protected]

Live chat

Use the chat button on the bottom right of this page to start a live chat.


Call us at (877) 323-5974 and press the option for Support.


To configure Slack Connect, just let us know by email, and we'll get it set up.

Each request sent to our team will be met with the high level of support detailed in our Service Agreement.

*Standard Business Hours are 8 AM to 7 PM EST, Monday through Friday (excluding company holidays).